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IT Lead

Company Name:
EXACTA Corporation
Work with end-users and programmers to analyze, design, and implement small applications in support of regular business operations.
Provide support in the areas of Epicor Vista system development, problem resolution, testing, security, and training.
Prepare plans and evaluate results for application implementations, modifications or upgrades.
Work with managers to provide accurate and timely reporting.
Investigate the cause of
computer
network problems (hardware and software) reported by terminal operators and personal computer users and make changes to improve network service. Provide direction on repairing or restoring service. Resolve basic problems as required or call on vendors to resolve or expedite network equipment-related problems.
Install, move, and set-up computer terminals including cables, line drivers, modems, etc. Ensure proper function of terminals and instruct users. Troubleshoot equipment problems.
May order terminal parts/supplies. Coordinate the receipt and storage of all terminal equipment.

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